SECURITY · PRIVACY · COMPLIANCE · TRUST

Your Trust is Our Commitment

Welcome to the Unum Trust Center — a single, transparent source for how we protect the data, systems, and people we serve. Explore our security program, governance practices, and compliance assurances in one place.

OUR SECURITY & TRUST PROGRAM

How We Protect What Matters

Unum's information security program is organized around five core disciplines. Select a category to view its overview and related public resources.
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Network & Infrastructure

Defense-in-depth controls securing our environment end to end.

  • Data encryption in transit & at rest
  • Zero Trust architecture
  • Endpoint Detection & Response (EDR)
  • SIEM for consolidated event logging
  • Physical access controls
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Access & Data Controls

The right people get the right access and nothing more.

  • Background checks
  • Automated HR lifecycle with least access
  • Periodic access reviews
  • Privileged Access Management (PAM)
  • Strong password policy & MFA
  • Security awareness training
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Business Continuity

Resilient by design, so we're there when you need us.

  • Geographically resilient data centers
  • Annual business continuity & disaster recovery testing
  • Incident response readiness
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Governance & Risk Management

Structured oversight across the enterprise and our vendors.

  • Enterprise Risk Management
  • Secure SDLC & change management
  • Third-Party Risk Management (TPRM)
  • Continuous active monitoring
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Assurance

Independently validated, transparently shared.

  • NIST-aligned policies & standards
  • SOC 1 & SOC 2 Type II reports
  • Independent penetration testing
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AI Governance

Responsible, transparent use of emerging technology.

  • AI risk & technology governance
  • Responsible-use principles
  • Oversight of AI-enabled tools

RESOURCE LIBRARY

Trust Documents & Resources

Publicly available resources can be viewed instantly. Sensitive documents are available on request following a short verification.
Security
Information Security Program Overview
Reviewed Aug 2026
Privacy
Privacy & Data Protection Statement
Reviewed Jul 2026
Resilience
Business Continuity & Resilience Overview
Reviewed Jun 2026
Governance
Third-Party Risk Management Overview
Reviewed Aug 2026
Assurance
SOC 2 Type II Report
Reviewed 2026
Assurance
SOC 1 Type II Report & Bridge Letter
Reviewed 2026
AI Governance
AI Governance & Responsible Use Overview
Reviewed Aug 2026

Every resource displays a Last Reviewed date and named owner — reviewed at least annually under our content governance model.

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COMMON QUESTIONS

Frequently Asked Questions

Quick answers to the questions customers, brokers, and partners ask most.
Yes. Unum maintains SOC 1 Type II and SOC 2 Type II attestations. Reports are available to customers and prospects on request, subject to a standard non-disclosure agreement.
Use the Request Information form below. Requests are prioritized by urgency, business need, and regulatory requirements, with a standard turnaround of 10 business days.
Many common questions are answered here in the Trust Center to speed your review. Where a questionnaire is still required, the resources and overviews published here address the majority of standard control areas.
We apply layered controls including encryption in transit and at rest, Zero Trust architecture, least-privilege access, MFA, continuous monitoring, and independent penetration testing. See the program overview for details.
Horizon 1 covers Unum US lines of business. Content for additional regions and brands will be evaluated in future phases.

NEED SOMETHING YOU DON'T SEE HERE?

Submit a request for security documentation, a due-diligence review, or a specific compliance question. Our GRC team will follow up with next steps and expected timelines.